Let's celebrate together! The G2 Grid® Report for Digital Experience Platforms | Fall 2021 has been published. We’re over the moon to see that Kentico Xperience’s score is the highest among all featured DXPs and even higher than before. In fact, the gap between Kentico Xperience and its competitors has widened.
A unified DXP with rising Satisfaction and Market Presence scores
Satisfied clients are exactly what we’re striving to achieve and for this reason, we value G2 reports highly. They are based on hundreds of real user reviews providing authentic insights. For us, there can’t be a better reward than a mound of glowing customer reviews.
It’s great to see that in the latest report Kentico Xperience is doing exceptionally well vertically and horizontally. Compared to the Summer report both our scores are higher!
| Summer 2021 | Fall 2021 | |
| Satisfaction score | 87 | 90 |
| Market Presence | 61 | 64 |
Grid® Report for Digital Experience Platforms (DXP) | Fall 2021
The G2 report says: “Kentico Xperience has been named a Leader based on receiving a high customer Satisfaction score and having a large Market Presence. Kentico Xperience received the highest Satisfaction score among products in Digital Experience Platforms (DXP).”
How do we get such high ratings?
We at Kentico Xperience care about our client’s success. We appreciate your feedback, provide 24/7 support, affordable training, and drive innovations to help your business grow.
Our unified DXP maximizes your ROI. It’s streamlined, flexible, and efficient while offering a full range of digital marketing capabilities. We believe that this approach, together with a clear roadmap and transparent pricing, is the key to the large community of satisfied customers.
Find out more about our unified approach: How to achieve simplicity through a unified DXP
How to use the DXP report
The G2 report aims to help people in the market to make better-informed decisions. But what do those numbers mean? Know what criteria they’re based on and make the most of the report.
The Satisfaction score evaluates the seller’s ability to satisfy users’ needs. The score is measured in seven detailed categories, including Likelihood to Recommend, Product Going in Right Direction, Ease of Use, Ease of Admin, Ease of Setup, Meets Requirements, and Quality of Support.
Market presence score combines 15 metrics from G2’s reviews, publicly available information, and third-party sources. It evaluates the product’s impact and influence over the DXP market in seven categories including revenue, the number of employees and reviews, web and social media presence, seller’s age and employee satisfaction.
You can be sure that all products included in the Grid® Report for Digital Experience Platforms:
- Provide content management and media storage capabilities
- Facilitate the rapid development of websites, portals, or applications
- Connect customer data with digital media using APIs
- Allow for personalization of digital content using customer data
- Provide analytics tools to measure content performance and user experience
What does it mean for you?
When you’re looking for a new DXP solution, the G2 report offers valuable guidance from people who already know the product first-hand. Still, there are many solutions to choose from. Knowing the criteria helps you focus on the score that is most relevant for you.
If you need a DXP from a brand that your colleagues will be impressed with, great Market Presence is what you are looking for.
However, if your aim is to cover all your digital needs in one user-friendly platform that will scale with your business without needless cost, put more emphasis on the Satisfaction score.
Read what others have to say about our DXP
We take user feedback seriously, innovate to achieve the best possible user experience, and strive to solve every issue quickly. We believe that this approach leads to the growing community of our happy customers.
Check out some of the reviews
Do you use Kentico Xperience? Let everyone know what you think. Review us on G2 and receive a VISA gift card worth $25 (or equivalent in local currency).
Get a digital experience platform that supports your every need
Join our growing community of satisfied customers! There’s no need to struggle with an unsuitable solution when you can have a flexible, streamlined, and elegant platform for all your digital marketing needs. With our training, support and documentation, you know you’re not alone. Talk to one of our experts and arrange a one-to-one meeting to discuss your company’s needs. We’re here to help.
Do you want to see more comparisons with our competitors?
Download the G2 fall 2021 comparison report for more DXP insights, now!