Tomas Vykydal

Vice President of Customer Success | Customer Experience Leader | Digital Transformation Advocate 

As Vice President of Customer Success at Kentico, Tomáš Vykydal is dedicated to ensuring that customers receive exceptional support and maximize the value of Kentico’s digital experience solutions. Since joining Kentico in 2015, he has played a pivotal role in shaping the customer success strategy, leading teams in support, consulting, and customer care to drive satisfaction and long-term partnerships. 

Tomáš started as Customer Care Manager, quickly expanding his role to oversee consulting services. Since 2020, he has led Kentico’s Customer Success division, focusing on proactive customer engagement, strategic guidance, and continuous improvement. His leadership ensures that Kentico’s clients fully leverage the platform’s capabilities to drive their digital transformation efforts. 

With a strong background in quality management, customer service, and training, Tomáš is committed to building a collaborative and empowering culture. Under his leadership, Kentico continues to evolve its customer-centric approach, helping businesses succeed in an ever-changing digital landscape. 

📍 Location: Brno, Czechia 
🔗 Connect with Tomáš on LinkedIn: LinkedIn Profile