Personal Data in Xperience by Kentico (SaaS)
This article outlines the types of personal data processed by Xperience by Kentico (SaaS), its movement within the system, and the data shared with third-party services.
Third-party services
Microsoft Azure
Provider
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, United States of America
Description
Microsoft Azure is used for hosting whole Xperience by Kentico (SaaS) including Portal applications and client infrastructures.
Location
Portal applications - West Europe (Netherlands),
Customer infrastructure - customer specific region
PII sent to the provider
The whole infrastructure (Portals/clients) is hosted on Microsoft Azure, including:
- Browser,
- Content,
- Customer content,
- Device type,
- Email address,
- Geolocation data,
- IP address,
- Name,
- Operating system,
- Password,
- Phone number,
- User ID
Auth0 by Okta
Provider
Okta, Inc.100 First Plaza San Francisco, California, U.S.
Description
Auth0 is used for user management for the clients of the Xperience Portal.
Location
West Europe (Germany)
PII sent to the provider
- Email address
SendGrid
Provider
Twilio Inc. Rincon Center San Francisco, California, U.S.
Description
SendGrid is used for emails from the Portals we send to our clients and also for the client applications, which send emails to the end-users.
Location
US
PII sent to the provider
- Sender/recipient email addresses
CloudFlare
Provider
Cloudflare, Inc. San Francisco, California, U.S
Description
CloudFlare is used as CDN for Portal applications and also for the client applications.
Location
Global
PII sent to the provider
Customer content on Portals/client app services are routed through CloudFlare.
Intercom
Provider
Intercom R&D Unlimited Company, having its registered office at 2nd Floor, Stephen Court, 18-21 St. Stephen’s Green, Dublin 2, Republic of Ireland
Description
Intercom is a customer support tool that facilitates real-time communication between Kentico support and our customers through live chat.
Location
US (N. Virginia)
Data sent to the provider
- Email address,
- Name (First name, Last name)
Dynamics CRM
Provider
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, United States of America
Description
Customer relationship management (CRM) is a set of integrated, data-driven software solutions that help manage, track, and store information related to your Kentico’s current and potential customers.
Location
West Europe (Netherlands)
Data we sent to the provider
- Email address,
- Name (First name, Last name),
- Country,
- State,
- Company,
- Phone number